SERVICES
Reduce risks, improve outcomes, and deliver value for your global programs.
No matter what phase you're in — whether your focus is remote work, global expansion, or online education — Levy Global Support can guide you through the complexities of global operations.
We offer a range of services and training, from strategic to tactical, always tailored to your needs and budget.
Want to learn more? Facing a challenging problem? Contact us for a free consultation via phone or Zoom.
We offer a range of services and training, from strategic to tactical, always tailored to your needs and budget.
Want to learn more? Facing a challenging problem? Contact us for a free consultation via phone or Zoom.
Risk Assessment
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Global work can trigger many hidden risks. If you’re like most organizations, you have organized your business and compliance functions around particular laws and customs in your home country and state. At home, you know what might go wrong and how to fix it. But when your organization goes abroad, you are an outsider and an upstart, facing rules and norms that US-centric business processes weren’t designed for—and with higher stakes, because your local reputation will depend on just one project.
We have conducted international risk assessments for public and private institutions, including major research universities, academic medical centers, and a small college. Overseas risks span the range of on-campus risks but often require different solutions. So we analyze your organization across all business functions to identify gaps that could affect safety, reputation, compliance, employment, financial controls, budget, tax, mission and values, or academic and operational success. Then we recommend business-process improvements to track and mitigate global risks, minimizing disruption and maximizing success. |
🌐 Institutional Assessment: A comprehensive review of your global operations effectiveness and risk mitigation.
🌐 Program Assessment: An operational health check on existing programs.
🌐 Due Diligence: Targeted planning for proposed programs to minimize risk and cost.
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Support Frameworks
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Global research and teaching has always been entrepreneurial. Overseas program leaders tend to be deeply experienced, connected, and savvy about the countries where they work—and institutions often give them broad autonomy. However, regulatory trends and centralized university processes make it harder than ever for programs to operate without home-campus involvement.
Faculty and administrators seek two kinds of support. Internally, they need guidance on making campus business processes work in the host country, or relief from processes that conflict with host-country rules. Externally, they need resources to address host-country issues they don’t know well—perhaps taxation, exports, or data protection—and to navigate increasing US regulation of global activities. Levy Global Support helps you address both kinds of support needs, unlike global advisory firms that focus only on host-country needs. There is no one best framework for global support, so we draw from several “best practice” models that have proved successful. We match your internal dynamics and needs to the model that will work best for you. Common Frameworks
Committee Collective decision-making with global stakeholders from each business function (We consider this a transitional model) Coordinator Central point-person to coordinate among business functions for global problem-solving, policies, and processes Comprehensive Central office to manage global operations policies and processes and build cross-functional expertise Departmental Comprehensive office serving a single large program or department With each of these models, we promote entrepreneurial autonomy with a “resource” approach rather than an “enforcement” approach. That is, we design processes that address pressing problems for faculty and staff, so that the institution is seen as a value-add and not an obstacle. And because overseas problem-solving often requires cross-functional coordination (tax compliance may affect visa options, etc.), we put that collaboration at the heart of our practice.
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🌐 Global Support Plan: A comprehensive study of support needs and implementation planning.
🌐 Framework Implementation / Improvement: Guided design and implementation of business processes and services to support global activities.
🌐 Support Assessment: Review of existing support to align with programmatic and business needs.
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Expert Consultation & Problem-Solving
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Many clients need tactical guidance on global operations issues, in real time. We serve as an resource-on-call to several major universities, both private and public. Clients count on us to guide them through overseas roadblocks, and to hone in on the most important and urgent issues. We look before you leap, without slowing you down.
Our value is our broad experience. We look at issues cross-functionally, drawing on our real-world implementations, industry “best practice”, and country-specific research. Joe Levy’s extensive background in global HR, global safety, and country setups allows us to provide comprehensive support in those specialties. In other areas, we draw on our network of experts, and we help you ask the right questions to get better information at low cost. Then we bring the perspectives together, allowing you to make good decisions that reflect the interplay between different business functions and risks. Note: We provide guidance and recommendations regarding legal and tax issues, based on our experience and common practice. However, Levy Global Support does not render formal legal, accounting, or tax advice. We will refer you to counsel or other licensed professionals when appropriate.
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🌐 Cross-Functional Consultation: Guidance on which operational and compliance issues require attention, and recommended solutions or referrals. Topic areas include:
🌐 Specialty Consultation: Hands-on guidance, policy/process development, and execution in our specialty areas of expertise:
🌐 Online Program Consultation: Guidance on compliance issues affecting online education programs:
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Training
We conduct virtual and in-person workshops for administrators and faculty at all levels of global experience. Our standard content can be tailored to fit your particular needs and interests. We also create bespoke workshops for particular clients, and can enlist colleagues with special expertise on particular countries or issues.
Existing Workshops
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🌐 Overseas Employment Options
🌐 Global Compensation & Benefits
🌐 Global Support Functions
🌐 Global Risk Review Processes
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🌐 Global Travel Safety
🌐 Global Emergency Planning & Response
🌐 Online Education Compliance
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Employment Services
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For universities and hospitals, overseas staffing was once limited to major global programs and centers. Now, requests for remote and hybrid work abound—including staff moving abroad and new staff who don’t want to move. Many universities have adopted policies on international remote work. But how do you evaluate proposals, and how do you manage host-country compliance? Overseas work has numerous downstream impacts on the worker and the employer, including duty of care, employment laws, benefits, compensation, immigration, tax, privacy, intellectual property, corporate registration requirements, and others.
We have extensive experience with overseas employment, spanning every continent (yes, Antarctica too), and including faculty and researchers. We routinely arrange compliant staffing through various mechanisms: direct employment, employer-of-record services (aka EOR or PEO), secondment to partners or host-country affiliates, and independent contractors. We go far beyond contracting, and work extensively with expatriates, third-country nationals, and host-country nationals on employee relations, compensation, payroll, and benefits challenges. What is an employer-of-record (EOR) service? An EOR, also known as a PEO (for Professional Employer Organization), is a third-party firm that employs staff on behalf of its clients and charges a fee. The EOR service enables host-country compliance (e.g. tax withholding and labor regulations) even if the client is not registered in the host country. |
🌐 Staffing Case Review: On-call guidance on specific plans for overseas employment, contracting, remote work, or business travel.
🌐 Overseas Employee Setup: Execution of compliant staffing arrangements for overseas assignments or host-country hires.
🌐 Remote Work Policies: Design and implementation of a remote work policy and process that fits your talent goals and mitigates risk.
🌐 Compensation & Benefits Analysis: Design of compensation and/or benefits programs that balance institutional and employee objectives, including talent, equity, cost, and effort.
🌐 Workshops: Training on overseas employment options, compensation, benefits, and related topics. |
Safety Services
Today, most organizations have an global assistance provider, ready to respond worldwide and 24/7 to medical and security incidents. Your provider is a crucial resource, but fulfilling duty of care also requires integrated risk management throughout your organization. Your provider alone cannot determine how to prepare your travelers, whether to allow a high-risk trip to proceed, or who needs to know about an incident.
We help institutions look at the entire global safety lifecycle, and ensure that protocols and expertise are in place to assess risk, prepare travelers, monitor events, and communicate effectively in an incident. We have also created international emergency response plans and safety orientations for several institutions, including procedures for sexual exploitation and abuse, kidnap, and other special situations. |
🌐 Safety Assessment: A health check on your global safety protocols for assessment, preparation, monitoring, response, and evaluation.
🌐 Emergency Response Plans: Creation of international emergency protocols to complement your global assistance provider’s services and fit within institution’s overall crisis management plan..
🌐 Global Assistance Provider Setup: Selection and implementation of a new global assistance provider.
🌐 Workshops: Training on global safety matters, including travel safety policies and emergency planning. |
Want to learn more about these services? Contact us for a free consultation via phone or Zoom.
